Frequently asked questions + Annexes

The responses are collated from and restricted to existing resources tied to government bodies or trusted caregiver websites*. Some examples are caregiver guides and information from AIC, Dementia SG, MOH, SingHealth, Caregivers Alliance, Homage, and Jaga-Me.

For specific guided paths (e.g. subsidies eligibility, personalized daycare options), we strenuously check all in-built information and paths. Furthermore, CareCompass+ incorporates Google reviews of Dementia Daycare centers and rank them accordingly in the interface output as a first-cut measure of general trustworthiness.

*the conversational LLM is fine-tuned using a RAG framework on these resources, and has in-built heuristics to ensure it prioritizes and adheres to content from these trusted datasets.

A typical GPT/ChatGPT will only (i) give generic broad-based overviews**, and (ii) lacks suggested prompts, (iii) guided steps, (iv) value-added features.

CareCompass+ provides bite-sized, curated options in a local context*, based on user profiles and tailored to their care needs and preferences.

Beyond information, CareCompass+ also provides suggested use areas (e.g. making caregivers aware of subsidies), actionable steps (e.g. applying for subsidies), and other value-added features (e.g. tracking application status of subsidies).

The eventual aim (see slide 10) is for CareCompass+ to become a handy “360 Co-Pilot” for caregivers, assisting them across various caregiving contexts.

**the typical caregiver archetype Singapore is women in their 50s-60s, for which many might be unfamiliar with GPTs, or know-how on sophisticated prompt engineering to get useful information..

Currently, there are some caregivers that contact dementia daycare services proactively (without going through AIC) - 3 of our interviewees did, who found the personalized search useful.

We have also spoken with AIC, and have received initial positive feedback from them that CareCompass+ does address a pressing need for many caregivers. If AIC is an eventual partner, CareCompass+ could be integrated as an AIC product offering to streamline the subsidy application process.

Yes, users can click to see full list of centres and info on them if they want to decide what’s best for themselves.